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January 4, 2012

Listening Aids May Do More Good than Hearing Aids

Hearing

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Statistics indicate that about 1 in 10 people have some degree of hearing loss, with the prevalence of loss increasing to 3 in 10 over the age of 65. A major cause of hearing loss is thought to be loud noise from high volume music, children’s toys and industrial settings.  Safe and cheap ways to stave off the purchase of a hearing aid are wearing hearing protection in loud environments, turning down the volume and educating friends and children of these facts.

“Listening loss” is far more prevalent than “hearing loss.” About 80% of the population least prefers Auditory (listening) inputs, when taking in information. Is it any wonder that meetings are long and people don’t understand one another, when the “transmitting style” is Auditory and the preferred “receiving styles” areVisual and Kinesthetic?  Frequent mistakes are made in business and personal interactions when people have to act upon and pass on Auditory information, instructions and directions. Most students struggle in learning situations involving lectures with a minimum of things to look at and do, because the “teaching style” is misaligned with their “learning style.” The world would be more effective and peaceful if we were better listeners.

Listening Aids

Listening aids are Free. They improve relationship rapport, facilitate understanding, avoid costly mistakes and free up more available time. The practical neuroscience methods for improving listening skills shown below apply to 80% of the population. For those of you whose primary or secondary preferred pathway to receive sensory information is Auditory, you are already attentive and patient listeners, ask great questions, remember and trust what you heard and can read tone-of-voice to detect incongruence reliably; you think about the meaning of words and are good at crafting language for talks, presentations, contracts and copy.

  • Be More Visual: Look at the person in face-to-face situations. Comfortable eye contact communicates that you are paying attention. Observe their body language; what is it communicating? Take notes. Let the other person see your notes. Ask them to use a white board or flip chart or outline key points on a piece of paper. This helps understanding, because you are integrating a primary sensory pathway (Visual) with Auditory.

 

  • Be Less Visual: In a lecture situation or on the phone, close your eyes occasionally to remove visual distractions; this helps you focus on what is being said. You can still take notes with your eyes closed.

 

  • Be More Kinesthetic: Engaging in a physical activity, such as moving about respectfully or squeezing a Koosh ball while listening, may help you process Auditory information. You may offer to take a walk or share a meal with another person who wants to have a discussion with you.

 

  • Be More Auditory: Listen to the tone-of-voice. Is it in alignment with what is being said? Ask questions to clarify the meaning of what people are saying and any incongruence you sense between the words and tone-of-voice. Paraphrase what you heard.

In conclusion, “listening loss” is outpacing “hearing loss” at seemingly epidemic rates. The advent of smart phones with visual/kinesthetic texting, games, email and the internet seem to be further defocusing our attention from crafting and listening to the spoken word. Practical neuroscience methods easily and quickly improve listening skills, so we can have greater connectivity and richer relationships with people at home and work.

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December 7, 2011

Accelerate Team Learning With Practical Neuroscience

English: conference room

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One of the landmark references to “team learning” appeared in Peter Senge’s Fifth Discipline (1990), where he said,  “The discipline of team learning starts with ‘dialogue‘, the capacity of members of a team to suspend assumptions and enter into a genuine ‘thinking together’ …. [It] also involves learning how to recognize the patterns of interaction in teams that undermine learning.”  Let’s look at, explore and expand Senge’s concept of team learning in the light of modern and practical neuroscience.

Team learning, thinking and performance form a coherent trio of what a team strives to do together. Dialogue is a method for communicating with one another about topics, situations and challenges of shared interest. The goal of dialogue includes expansion of individual and collective knowledge. Effective and successful communication requires all parties to be willing to exchange information with an open and flexible mind.

True dialogue involves understanding diverse points of view rather than defending a position and attacking others. Suspending assumptions and judgment about what’s true or false and surrendering the personal need to be right allow team members to make a giant step toward consciously learning from one another. This applies both to one-on-one and “team” dynamics in your personal and professional life.

If the true purpose of dialogue is “learning and thinking together,” perhaps most communication exchanges do not fit this description. Think about how much time the people you live and work with spend in true dialogue. “Non-dialogue” communications involve telling people what to think, defending and attacking, complaining, providing irrelevant information and emoting with the sole purpose of protecting one’s ego.

True dialogue can be conducted in two forms:

Non-directive dialogue is when two or more people get together with no specific agenda or topic. They meet in a quiet and comfortable environment, free from external interruptions and sounds. The idea of non-directive dialogue is to expose subconscious thoughts about what may be blocking or limiting team success and to reveal opportunities for breakthrough thinking. The process can be awkward and painfully slow for newcomers; expert facilitation is recommended.  At least one hour should be allotted for a session; this can be a problem when people are focused on the clock and getting visibly productive work done. Non-directive dialogue is a powerful and transformative procedure for team members who trust one another, feel safe in each other’s presence, are daring and willing to be vulnerable, and have the desire to “leapfrog” team performance.

Directive dialogue revolves around exchanging information important to team performance, with the goal of building core competencies, creating and improving products and services, solving problems and making good decisions. This can occur in meetings, retreats, email exchanges, phone conversations and teleconferences. Directive dialogue sessions have great potential for leveraging team member’s know-how and decreasing communication time. Teams rarely think about aligning their people’s interests and competencies with subject matter and the best ways and times to communicate, but team productivity and performance will soar when teams develop and implement their communication methodologies.

The missing link for team communication success is statistically validated information about each person’s sensory and cognitive pathway strengths for learning, thinking and communicating. This knowledge helps the team communicate effectively with one another and leverages their collective brainpower for “whole brain thinking.”  Foundational practical neuroscience data on how team member’s brains are wired for success is the basis for exceptional team learning, thinking and performance.

In conclusion, dialogue, whether directive or non-directive, is the “high road” pathway for team learning and thinking success. It involves suspending judgment, opinions and positions.  Successful dialogue requires open and flexible minds to understand diverse perceptions, observations and thinking.  There is no right or wrong in true dialogue; what matters the most is the apparent best course of action for the good of the team and its stakeholders. All teams benefit from leveraging their brain strengths for communication success. Practical neuroscience methods such as these are the ideal solution to strengthen team communication and accelerate team learning, resulting in greater team success.

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November 30, 2011

Making Shared Visions Real and Meaningful For All Concerned

flip chart 2.0

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Peter Senge describes “building shared vision” as “a practice of unearthing shared pictures of the future that foster genuine commitment and enrollment rather than compliance.” His description and application applies, not only to teams and organizations, but also to couples, family units and any group of people that comes together for a common purpose. I want to share a fun and dynamic methodology to make shared visions real and meaningful for all the participants.

The characteristics and benefits of shared vision include:

  • Visual portrayal of everyone’s  “picture of success”
  • Focus on collective and mutually beneficial future outcomes
  • Everyone’s voice is heard, respected and acknowledged
  • Visibility of the group’s values that help guide “high road” behaviors
  • Stakeholder buy-in, commitment and involvement
  • Group and organizational performance excellence and sustainability

This practical neuroscience method has been field tested extensively with groups ranging from 3 to 50 people. The group participants may be a family, social organization, church committee, board of directors, sports team, business department or an entire organization. The process can be replicated multiple times in an organization to cover hundreds or thousands of people.

The Basics

  • Every group member willing to participate is included without exception.
  • The meeting room should accommodate all participants to sit in a semi-circle, stand and move about. Less than 30 participants at a time are recommended to allow for maximal participation and keep sessions under 2 hours.
  • A large, smooth and unobstructed white board or wall, with space to post 7-10 flip chart pages, is required in front of participant seating. The flip charts are where the participants place their shared vision notes.
  • Each participant is given an 8 1/2” X 11” paper with 6-8 colored Post-It notes. Additional Post-Its are available upon request.
  • A skilled, non-participating facilitator, known for open-mindedness, flexibility and non-judgment should lead the session.
  • No interruptions or questions are allowed when participants share their “pictures of success.”
  • Order of participation is voluntary; everyone participates.
  • Pre and post-applause for all participants is recommended.

The Process

  1. The facilitator welcomes the group and explains the process and ground rules for sharing. Post-It notes and colored pens are provided for all participants.
  1. Each person records a single idea of his or her vision, picture and description of success, per Post-It note. Description may be a key word, short phrase, value, headline, symbol, color, image, outcome, book, movie, song, event, award, number, dollar amount, sound, feeling, picture or virtually whatever comes to mind. Maximum of 12 ideas per person.
  1. Pre-Applause for first volunteer. First Post-It is placed on any one Flip Chart page and said aloud for everyone to hear. Subsequent ideas are placed next to similar/associated themes or on a separate flip chart if the idea doesn’t seem to relate to the others. Post-applause with no comments or questions.
  1. Pre-applause and post-applause for subsequent volunteers until all participants have shared their vision of success. The process reveals a colorful galaxy of “cluster pattern” themes that constitute the group’s “shared vision.”
  1. The facilitator invites the group to walk around the flip charts for a closer look, name the themes and realign individual notes. Themes may include legacy, values, goals, customer benefits, team benefit and so forth.
  1. The facilitator asks the group if any theme should be dropped because it is less important than the others are. All the groups I have facilitated say all themes are connected and equally important; this response is ideal and should be expected. The facilitator asks the group if they feel their voice has been heard and respected.  Finally, participants are given the opportunity to voice their takeaways and closing comments.
  1. The flip charts and Post-It notes are photographed, transcribed and distributed to each participant. This process continues until all smaller groups, constituting the larger group/organization, have gone through their shared vision sessions. It is strongly advised that the materials be transformed into a colorful mind map for daily viewing, communications, meetings and events. The mind map should be magnified to poster size and hung in large reception areas or other areas where people learn, work and communicate. Smaller versions are made available for every participant.

In conclusion, implementing a “shared vision” session is immensely rewarding for all participants, their organization and the people they serve and interact with. The process connects each person’s mind, body and heart in a respectful way. It brings people together to work with shared purpose, common goals and desired outcomes. Creating a shared vision builds morale, trust and cooperation; it leverages the brainpower and heart power of the group for outstanding and sustainable outcomes.

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November 16, 2011

Three Reasons Why People Talk More and Listen Less

Listen, Understand, Act

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Have you noticed that many people can’t remember what was said, interrupt others regularly, rarely ask genuine questions and generally have poor listening skills? Has attentive and respectful listening gone out of style since the advent of TV, computer technology, cell phones, texting and video games? I wonder if people were more “auditory,” from a listening standpoint, when distractions were fewer, people engaged in more mealtime conversations and radio was a bigger source of news and entertainment.

Our worldwide statistics show that 78% of the population least prefers to listen as a primary way to receive sensory information; these people prefer to take in information visually and kinesthetically. Why do people who least prefer to listen select talking as their preferred way to express themselves? Practical neuroscience and common sense reveal possible reasons and provide pathways to improve listening competencies.

Reasons Why People Talk More and Listen Less

  • Lack of awareness: I believe most people are unaware of how their poor listening skills negatively impact rapport, harmony and understanding others. Interrupting, “tuning out” others and raising one’s voice to get attention serve no useful purpose; hurt feelings often occur and important information is lost. As a practical matter, meager listening takes a steep toll on valuable time that could be used for other things. At worst, important relationships can be put in jeopardy and may crash. These factors are why people benefit from being informed of how their brains are wired to receive and process information. Practical neuroscience reveals our sensory and cognitive processing strengths, thus providing a simple recipe to communicate with others in optimal ways.
  • Busy Schedules: During an executive coaching session, I asked a person about his listening competency. His reply was, “it’s poor and I don’t care because I don’t have time to listen.” He went on to say, “I prefer to receive information by email, text and brief discussions when walking with a colleague to a meeting or during mealtime.” I asked him what impact his tactics would have on his morale and productivity if he walked in the shoes of his direct reports and peers.  He then asked how he could be a better listener; the Hot Tips (below) summarize what I suggested. Within a week of using these new “high road” listening tactics, this busy executive received positive feedback from three people saying they enjoyed working with him and it seemed like he was different person.
  • Maintaining Control: As long as you are talking, you don’t have to listen, answer questions or respond to other people. A higher form of talking is using language understandable to others, stating the purpose of the communication and asking questions to confirm their understanding. Listening requires attention, focus, personal involvement and feedback. Attentive and respectful listening sends a strong message that you care about the other person; talking, alone, may introduce an element of doubt about your intention and integrity.

Hot Tips for Being a Better Listener

  • Ask for the purpose and desired outcomes of the conversation.
  • Respectfully, set a time period for the discussion, if time is an issue.
  • Do not interrupt and impose your opinion.
  • Ask questions to gain clarity and understanding.
  • Listen for congruency of tone-of-voice and body language with what’s being said.
  • Paraphrase what you hear.

In conclusion, improved listening skills pay big dividends of relationship rapport, mutual respect, understanding others and making effective use of available time. Based on statistics, most people should talk less and communicate more visually and kinesthetically. Practical neuroscience methods are the ideal solution for “transmitting” information on the preferred “receiving wavelengths” of others.

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November 11, 2011

Practical Neuroscience Tools For Systems Thinking

Meeting space

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Peter Senge’s seminal work, The Fifth Discipline: The Art and Practice of The Learning Organization (1990) has been described as visionary and ahead of its time. We will revisit Senge’s foundational discipline – Systems Thinking – in the light of practical neuroscience.

Systems thinking, through my practical application lens, can be viewed as an integrated, “whole brain” approach to describe, analyze and solve business problems; build and leverage organizational core competencies; conduct strategic planning sessions and implement scenario simulations. The core methodology can be applied to practically any personal or professional circumstance.

This practical neuroscience process works well for a full day session with three or more people.

The Group: Stakeholders and subject matter experts form “the group;” they are open-minded, flexible and committed to learning from one another. A skilled, non-participating facilitator is recommended. The facilitator and group should know each other’s subject matter expertise and their sensory and cognitive strengths; this knowledge establishes mutual respect, facilitates efficient exchange of information and leverages the brain diversity of the group. These often-ignored factors can make a big difference in increasing harmony and collaboration, accelerating the process and achieving results beyond the most optimistic prediction.

The Environment: The physical environment helps establish a positive state-of-mind, comfort and safety. A large and attractive room, with temperature and light control and both informal and formal seating/working areas, is recommended. Beverages and refreshments are available at all times. The space is quiet and free from outside interruptions. White boards, flip charts, artist pads, colored pens and markers are available.  Table toys or props are available to help kinesthetic learners process information and express themselves. Internet connectivity, computers, LCD projector and screen are set up for immediate use. The room includes a sound system and CD’s for breaks and background music. Classical music is particularly effective for helping participants conduct high level cognitive thinking. These environmental factors are important for all meetings, not just systems thinking sessions.

Mind Mapping: Mind mapping activates and makes use of the visual cortex, a large and underutilized part of the brain. It may be the most effective learning and communication system available for meetings and work sessions. Mind mapping is faster, more fun and covers more bases than traditional outlining methods. Using the services of a skilled mind-mapper is highly recommended.

The Process: The actual process of systems thinking is easier than you may think when the above pre-planning steps are in place. The facilitator and mind-mapper explain the process to the group and answer questions. The group understands that all contributions are viewed as equally valuable and valued. What seems strange, goofy or out-of-place may very well be the tipping point for breakthrough insights.

Start with the Global Picture, addressing the context or big “chunks” that form and frame the systemic picture of the given situation. As an example, if the subject is “competitive positioning,” ideas that come to mind may be key words and concepts like strengths, weaknesses, reputation, customer perception, competencies, gaps, risks, obstacles, success and so forth. These key ideas and concepts spawn additional ideas that expand existing key concepts or establish a new component part of the “big picture.” These component parts are the content of the context. Eventually, a well developed mind map not only describes a situation, but also reveals pathways to the desired outcomes. This initial process occurs in an informal and casual setting with dim light and comfortable temperatures; this environment stimulates and supports creative thinking. Participants may close their eyes to think deeply, sit, stand, move about, doodle, draw or take notes on their sketchpads.   Research-based background music to play before and/or during these brainstorming segments includes  Tchaikovsky, P. (The Nutcracker Suite), Debussy (La mer or Prelude a l’apres midi d’un Faun) and Ravel (Daphne et Chloe).

The process continues until the active flow of ideas ceases. The facilitator and mind-mapper work as a  team to stimulate and document the group’s thinking. There may be multiple breaks to rest and reenergize between sessions. The resulting mind map will look like a giant tree with multiple trunks,  branches and leaves, constituting the group’s systems thinking output.

Examine how the parts may be connected and relate to one another. This is the sequential and logical process of systems thinking when the group looks for themes, patterns, pathways and relationships. Align and connect parts of the “tree,” using arrows, symbols and additional key words that add meaning and clarity. Number or sequence the elements that constitute action steps.

This sequential part of systems thinking is conducted in a formal setting with straight-back chairs, tables, bright lights and cooler temperature; these environmental conditions help keep the group focused, alert and on-task. The group may request that the mind-mapper redraw the initial mind map for communication purposes or further work.

In conclusion, the success of a systems thinking session is dependent on the diversity and mind-set of the participants, the physical environment and the use of mind mapping as a primary communication and learning tool. Diverse, knowledgeable and open-minded women and men can trust their collective brainpower to describe, analyze and solve any problem using these practical neuroscience methods.

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November 2, 2011

Five Common Pitfalls Entrepreneurs Should Avoid

Pitfall! (my version)

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Avoiding or correcting any one of five pitfalls for entrepreneurs may be the tipping point to achieving your goals and improving the quality of your life. I have personally experienced and observed all these behaviors since becoming an entrepreneur in 1979. Most of these pitfalls have relatively quick and simple escape routes using practical neuroscience and common sense. The pitfalls are listed in no particular order of priority; all are important to avoid for a happy and fulfilling life.

  1. Lack of Focus

Some entrepreneur’s brains are like a nuclear fission reactor that self-fuels and regenerates itself with a continuous stream of new and better ideas. This creates a scenario where the entrepreneur may be doing excessive multi-tasking without getting meaningful work accomplished. Sometimes, when projects get close to completion, an entrepreneur loses interest and wants to move on to something new and different, leaving the project without a sustainable infrastructure. “Focus” is the operative word. If you relate to this pitfall, consider bringing in trusted advisors who share your vision and have strong Sequential thinking skills to help organize, prioritize and develop a logical and orderly work plan around your ideas and concepts.

  1. Low Self-Awareness of Strengths and Limitations

Many entrepreneurs’ passion for their dream causes them to jump into a new endeavor without taking the time to see how well equipped they are for the journey. All too often, the well-intentioned, good-hearted entrepreneur learns through trial and error that they should have taken an inventory of their strengths and limitations. Very few entrepreneurs consider the alignment of how their brains are wired – to learn, think, create, solve problems, make decisions and communicate – with their chosen life path. Reliable, statistically validated online instruments provide this important but overlooked knowledge.

  1. Trying to Do It All

Most entrepreneurs feel they can and should do almost everything themselves; the result is some things taking longer to do, others less than well done, and little time left for personal relationships and taking care of themselves. The solution is to have trusted advisors, with knowledge and strengths different from theirs, who can advise them on where to apply their strengths and when to assign work to people better suited to the tasks.  Strive for a diverse team of trusted advisors with skills and experience in the areas of finance, human resources, sales, public relations, technology, research and development, marketing, business planning and hands-on tactical implementation. Covering all the applicable bases with competent and committed people is a sure and safe way to maximize the probability of success.

  1. Compromising Health and Relationships

Health and relationships are listed together because they seem to walk hand-in-hand. Working long hours takes its toll on your physical, mental and emotional health. When you experience stress and your health is at risk, it’s likely that your rapport and communication with people you love and care about are also suffering. Correction of any of the three previous pitfalls will help alleviate stress and free up more time for restful sleep, proper diet, exercise and fun. Make personal health and relationships a component of your total picture of success.

  1. Believing Happiness is an Upcoming Event

Happiness comes from within and occurs in the present moment. Event-driven happiness is distressingly temporary and short-lived. Work happily and passionately in everything you do, each and every day. Waiting and expecting to achieve sustainable happiness and fulfillment from a future event robs you of the joy of the journey.

In summary, being aware of these five pitfalls will help you live that life you dreamt of when you first catapulted into the wild and crazy world of entrepreneurship. I hope you use these insights and ideas for a better life and better relationships. Please share your knowledge and best practices with fellow entrepreneurs. How many entrepreneurs does it take to build a better world?

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October 26, 2011

Hot Tips From an Old Hand for New and Struggling Entrepreneurs

Advice

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Have you plunged into the unpredictable, dizzying and wonderful world of entrepreneurship? Are you experiencing challenges, feeling alone and wondering if you are certifiably crazy for taking that big step? Even long-term entrepreneurs go through this cycle of self-inquiry and self-doubt. There are no established rules and proven processes for being a successful entrepreneur; if there were, it wouldn’t be an entrepreneurial pursuit.

I have been a passionate and proactive entrepreneur since 1979. I hope my experiences and lessons learned will keep you on your path and help you have more fun, get more accomplished, have more free time and experience more inner joy from living the life of your dreams.

Hot Tips for Entrepreneurs

  • Success is Never Final

The pathway of entrepreneurship is never ending. Learn to be happy with the process of walking the path rather than fixating on specific end-points as your sources of enjoyment. Happiness and joy are an “inside game” and can only be experienced in the present moment. New opportunities and ideas will always pop up from your imagination and from your interactions with people. Continuous learning and improvement is a practical neuroscience consequence of how entrepreneur’s brains are wired.

  • Identify Your Strengths and Limitations

A comprehensive inventory of your strengths and limitations is a best practice for successful entrepreneurs.  Consider enlisting a trusted advisor who will give you candid and honest feedback. Qualities to identify should include your values, core competencies, skills, knowledge, passion, and “hot buttons” (e.g. subjects and situations that bring the best and worst out of you). Determine how your brain is wired to learn and think. Statistically validated instruments are available online to provide reliable information.

  • Trusted Advisors Leapfrog You Forward

Trusted advisors share your values and vision. They are rarely as passionate as you are, so be grateful for their support and commitment. Establish the rewards (intrinsic and/or extrinsic)they receive from joining your team. Trusted advisors help you prioritize the most important ways to use your strengths; they help you get other essentials accomplished through their services and recommendations. Trusted advisors provide quality control and reality checks on a continuous basis. Your trusted advisors should have brain strengths, knowledge and skill sets different from yours.

Entrepreneurs often get so passionate about their dreams, they neglect getting rest, eating properly,  exercising and taking care of their overall well being. What’s the sense of creating a new enterprise if you get into the stress-distress-disease cycle? Having a spouse, friend or trusted advisor in the health field will help keep your mind-body-spirit in balance.

  • Make Relationships High Priority

Remind yourself of the importance of relationships with people you love and care about. Your focus and enthusiasm for your entrepreneurial dream can blind you to the misunderstandings and hurt caused by ignoring people you care about. An effective strategy is to include maintaining rich and deep relationships with your spouse, family and friends in your overall picture of success.

  • Be Honest With Yourself

From time to time, stop and reexamine your dream, passion (“fire in the belly”), goals and how you use your time. If your heart and mind are in alignment, you can trust what you’re doing. If in doubt, use your trusted advisors as a sounding board.

  • The Universe Works in Your Favor

I believe in the power of the human brain and the human heart; when connected with one another, only good things occur. The shared values and vision of your trusted advisor team, coupled with diverse knowledge and brainpower, forms the vital connections for creating new, valuable and sustainable enterprises. Your values, vision and work will attract millions of people who become your future customers.

In conclusion, the entrepreneurial spirit is essential to keep the world moving in a positive direction. Working in the realm of what’s possible through imagination and hard work is a challenging and rewarding endeavor. Believe in yourself, your trusted advisors and the good that comes when connecting brain and heart power for a common cause.

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October 19, 2011

Do You Have What It Takes To Be A Successful Entrepreneur?

Business Class

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Having been an active entrepreneur since 1979, I can look back and reflect on the driving forces that keep my internal GPS calibrated to live this roller coaster ride without a map or track. I can compare my entrepreneurial life with traditional work environments, as I spent 18 years with a major corporation prior to serving worldwide businesses with my skills and competencies as an entrepreneur. Naturally, I tend to hang out with other entrepreneurs like me, the “birds of a feather flock together” syndrome. I hope that my experience, insights and Ideas will nudge new entrepreneurs to launch into this crazy and wonderful field of endeavor.

Being an entrepreneur is not for everyone and certainly not for the faint hearted. It’s definitely not an easy, guaranteed path to success. The word “entrepreneur” makes me wonder if the “neur” (neuron) part deals with using your brainpower to form new enterprises. True entrepreneurs create products, services and businesses, characterized by something new, better, different or having higher value. By definition, the entrepreneur’s pathway is an experiment because the concepts, ideas and outcomes are unproven. The territory and domain of entrepreneurs is the unknown. They must have fortitude, faith and vision to follow this life pathway. True entrepreneurs know and understand the magnetism and exhilaration of exploration and discovery. They experience disappointment, setbacks, loss, risk and the full spectrum of human emotion, perhaps more than anyone else does. They can rarely explain to others why they do what they do; they just know they were born to be on this path.

Being a “me too,” or replicating what someone else has accomplished with a sustainable profit, is not, in my mind, being a true entrepreneur. I enthusiastically encourage and support launching small businesses using established and proven business models; franchises are a good example. Adding more locations or factories to meet market demand is also an example of replication. Small business is the true core and catalyst for economic growth and job opportunities. At one time, however, every successful small business began as the entrepreneurial dream and pursuit of someone wanting to break out of the norm and do something different. There are opportunities to use the “entrepreneurial spirit” to make continuous improvement in businesses of all sizes.

The following is a short list of characteristics of true entrepreneurs that I have observed in fellow compatriots and myself.

  • Passion to do something that they are unable to do working for someone else
  • Vision and “gut feel” for creating something new that has enduring value
  • Knowledge of their personal strengths and limitations without allowing limitations to limit them
  • Resiliency and determination in the face of adversity and failure
  • “Never, ever give up” attitude (A Winston Churchill quote)
  • Instinct for what to do and who to go to for help
  • “Ready, Fire, Aim” may be a way of life with increasingly better outcomes over time

In conclusion, entrepreneurs make the world a better place to live, learn, grow and prosper. They spawn small businesses that become the larger businesses that power our world economic engine. Entrepreneurs are the leading edge for change. Let’s honor, respect and support these brave men and women, who may appear foolish at times, but have a dream and dare to live it.

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September 21, 2011

Checklist for Discovering Your Perfect Job

Yes check

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Are you unhappy, despondent or fearful about your career situation? Perhaps you are employed and dislike going to work because of a deteriorating relationship or maybe your work is no longer fun and rewarding. You may be asking yourself: “What went wrong?” “Is something wrong with me?” “What are the lessons learned?” “How can I get out of this mess and move my life forward?”

The major reasons why most people are unhappy in their career situation are:

  1. Relationship conflict with one or more people at work
  2. Feeling unfulfilled and totally out-of-sync with the work
  3. Stressful work environment and intolerable management philosophy
  4. Unemployed or fearful their job is at risk

The common themes for the first three reasons involve “misalignment” with people, work activities and the work environment. If you can relate to one or more of these alignment issues, there are practical neuroscience solutions for you to put to work almost immediately. The reason for termination or being at risk for it may be misalignment as well.

Checklist for Discovering Your Perfect Job

Once you complete the following homework, you can align how your brain is wired and what makes you tick with the career, job, people and work environment that will naturally support your passions, strengths and values. You are only 48 hours away from getting your internal GPS calibrated for career and life success.

√   Where does your passion lie? This is a “free association” exercise to identify the subjects that interest you and what you really enjoy doing. A trusted friend who knows you well and has a spontaneous and fun loving nature may be the catalyst to get you through this exercise quickly. Ask your friend to guide the discussion and take notes. Place two categories on the top of your flip chart or white board: SUBJECTS and ACTIVITIES. Use colored markers and work toward identifying single key words to describe your passions in each column. Go as fast as you can and feel free to jump around. When you reach the point where new ideas come slowly, usually within 10-20 minutes, STOP. Take a short break and come back to look for trends and themes. Summarize and record your work for additional homework and future reference.

Follow-up homework:

Subjects you are passionate about represent potential career categories. List the careers that align with your passions. Think about and record potential organizations that may be your future employer. Being self-employed or a “contract employee” may emerge as an option along with traditional employment. Then, identify the associated knowledge and experience you possess in the potential career fields.

Activities you enjoy doing are your skill sets and competencies. They will align with specific job descriptions. Now take each activity and decide which sensory (Visual, Kinesthetic and Auditory) and cognitive (Sequential and Global) “signatures” they contain. These are your neuroscience brain strengths that accompany knowledge and passion. They describe how you like to learn, think, work, communicate, solve problems and make decisions. Brainpower is the strength category most neglected by employees and employers alike. Use your brainpower strengths as a competitive differentiator. Most importantly, using your brain strengths on a daily basis is the key to fun, engagement and productivity. This may be why you have been unhappy in past jobs.

√  What are your highest and most important values? This is a second-round free association exercise with your friend who helped you previously. Do it as soon as possible to keep the momentum going. Use the same protocol as the first exercise except the two categories at the top of your flip chart or white board are VALUES and ENVIRONMENT. Make this a lively, fun and interactive conversation. Start naming key words of important values that come to mind, like “friendship,” “collaboration,” “service”, “learning,” “excitement, “money,” “competition.” There are no rules or right or wrong answers. You can go back and forth naming “values” and “environment” in any order you want. Examples of ENVIRONMENT key words are “friendly,” “structured,” “casual,” “competitive,” ‘non-competitive,” “kind,” “communicative,” “caring,” “demanding” and so forth. As a quality control check, match up your list of key words for VALUES with key words for ENVIRONMENT. There should be one or more congruent “environments” for each “value.” This exercise is an “insurance policy” to select the right organizational environment in which you can thrive and grow.

Follow-up homework:

Organize your list of “values” and “environments” as a guide to assess future employment opportunities. Review your list occasionally to see if your values have changed and if your job environment is holding up to your expectations.

Do research to determine if the companies you are considering embrace your values and have consistent supporting environments. You will ultimately experience problems if your values are substantially higher or lower than the organizations.

√  Who are the people with whom you most enjoy interacting? Do you prefer communicating with people who learn and pay attention to Auditory input (listening and asking questions), Visual input (seeing and observing to understand) or Kinesthetic input (moving, touching and hand-on activities). Do you relate best to people who strongly prefer to process information in Sequential ways (logical, orderly, realistic, data, accurate), Global ways (big picture, open-ended, possibilities, and options), or a near equal combination of both? Reflection on your preferences will reveal why you have rapport with some people and challenging relationships with others. All successful communications involve aligning “transmitting styles” with “receiving styles.”

In summary, practical neuroscience provides the break-through insights and solutions that finally give you a straight and direct pathway to the career and job you can be excited about each workday morning. It’s all about aligning your brain strengths, passions, knowledge and values with your work and the people with whom you interact.

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September 8, 2011

Performance Strategies For Kinesthetic Learners

Heavy equipment in use

Image via Wikipedia

People who have Kinesthetic as their primary and strongest sensory preference for learning, receiving information and performing work tasks comprise 59% of the population. You can add another 30% of the population who have Kinesthetic as their secondary, or back-up, sensory pathway. This adds up to a whopping 89% of the population that relies on Kinesthetic processing as their primary or secondary pathway to learn, make decisions, solve problems and perform at high levels.

Kinesthetic Strengths

Kinesthetic learners remember and work best using hands-on activities, movement, action and touch. They enjoy moving into immediate physical action and have an instinctive feel of people and situations. They generally thrive on the positive feeling of moving projects and initiatives forward. Kinesthetic learners, having Visual as a primary or secondary pathway strength, are potentially good at operating equipment and repairing/maintaining/building things, due to their “eye-hand” skill set. Surgeons, dentists, airline pilots, equipment operators and similar professions rely on their Kinesthetic pathway strengths to perform at high levels. Imagine the consequences if a dentist lost focus and became physically awkward and clumsy when doing a root canal.

Kinesthetic Strategies

These strategies and risk management guidelines are based on practical neuroscience principles involving sensory and cognitive pathways strengths and “blind spots.” They help you perform at high levels of excellence and minimize mistakes and costly accidents.

  • Physical Comfort

You must be physically comfortable and be relatively free of physical ailments or pain to perform at maximal levels. Otherwise, your brain will be distracted by your physical condition rather than the Kinesthetic movements and manipulations you need to employ to do your job properly. It is best to take care of physical body needs before engaging in high-risk Kinesthetic activities.

  • Ability to Move Freely

It’s essential that you have the ability to move about freely, without any physical impediments that can get in your way, to accomplish your Kinesthetic activities. The workplace must be clean and free of clutter with no possibility of slipping, falling or bumping into something, while performing.

  • Functional and Available Tools and Equipment

It’s likely that you will need hands-on equipment to accomplish your Kinesthetic activities. This may be as simple and safe as a computer or Fax machine, or potentially dangerous like a chain saw, laser knife, plasma torch, car or airplane. Your tools may be an extensive set of tools, meters or surgical equipment. Regardless of whether you are driving a vehicle, writing a proposal, inputting data, assembling something or doing  complex eye-hand activities, it’s essential that your equipment and tools are in tip-top operating condition. Everything you require needs to be within line-of-sight and comfortable reach. Otherwise, time will be lost and you risk physical awkwardness and clumsiness as you access your equipment and tools.

  • Conducive Environment

Lighting must be adequate for the activity. It’s usually best to work in a cool, yet comfortable temperature to remain alert, awake and focused. Clean water should be available to refresh and oxygenate oneself to maintain high levels of brain function.

  • Avoid Stress and Distractions

Any form of stress or worry has the potential to shift your focus away from what you have to do. Your state-of-mind must be positive and resourceful to achieve maximal performance. This strategy applies to anything you engage in, not just Kinesthetic activities. When doing Kinesthetic/Visual activities (“eye-hand” coordination) it is best to work in a quiet and interruption free environment. A loud noise or sound can startle you and cause an unexpected and unintended body movement that could spell disaster.

In conclusion, imagine the safety and productivity implications of 89% of the population having Kinesthetic as their primary or secondary sensory pathway strength. The practical neuroscience strategies provided help people work safer and get more done in less time.

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